Welcome to 360ProMaster

Thank you for choosing 360ProMaster. We truly value your trust and are committed to providing a smooth, secure, and reliable experience when purchasing Microsoft Office products through our WooCommerce store. Please take a moment to review our store policies below.

General Terms

  • By placing an order with 360ProMaster, you agree to the terms and conditions outlined in this policy.

  • All products listed on our website are subject to availability and may be modified or withdrawn without prior notice.

  • We guarantee that all software licenses provided are 100% genuine and authorized for their intended use.

Payment Policy

  • We accept payments through secure, trusted gateways integrated with our WooCommerce platform.

  • Unless otherwise stated, all prices are inclusive of applicable taxes.

  • Full payment is required at the time of purchase. Orders not paid in full will not be processed.

Delivery Policy

  • Once payment is successfully processed, you will receive your product key(s) along with installation and download instructions via your registered email within 24 hours.

  • In rare cases of delay, you will be notified by email.

  • Please ensure that your email address is entered correctly to avoid delivery issues.

Refund & Cancellation Policy

Refunds may be issued under the following conditions:

  • The product key is found to be non-functional after verification by our support team.

  • A cancellation request is submitted before the product key is delivered.

Refunds will not be issued in the following cases:

  • User error (e.g., incorrect product selection).

  • Failure to check or meet system requirements.

Once approved, refunds are processed within 7–10 business days.

License Activation Policy

  • Please confirm that your device meets the system requirements before making a purchase.

  • Each license key is valid only for the number of devices specified in the product description.

  • Misuse of a license key or violation of Microsoft’s terms of service may result in license deactivation.

Support

Need assistance with activation, installation, or troubleshooting? Our dedicated support team is here to help.

📧 Email: support@360promaster.com

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